Privacy Policy for Wheeley (Fleetonclick India Pvt Ltd)
Last Updated: August 19, 2025
Welcome to Wheeley. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website wheyely.in, mobile applications, or services.
By using our Services, you consent to the practices described herein.
- Information We Collect
1.1 Information You Provide
- Account & Contact Details: When you request a quote, track shipments, or reach out via forms, we may collect your name, email, phone number, company (if applicable), and address details.
- Service Details: Information pertaining to the cargo, shipment details, pick-up/delivery addresses, payment information, and any special instructions.
1.2 Automatically Collected Information
- Device & Usage Data: We may log your IP address, browser type, hardware/software characteristics, pages visited, duration, referral source, and visit timestamps.
- Cookies & Tracking Technologies: We use session and persistent cookies, web beacons, analytics tools like Google Analytics, and advertising cookies to enhance your experience and analyze traffic.
- How We Use Your Information
We use your information for purposes including:
- Providing, maintaining, and improving our services.
- Processing quotes and shipments efficiently.
- Communicating with you regarding service updates, support, or marketing (with your consent).
- Enhancing user experience and mobile tracking capabilities.
- Preventing fraud and ensuring platform security.
- Meeting legal or regulatory obligations.
- Sharing Your Information
We may share your information with:
- Service Providers & Partners: Including payment processors, analytics platforms, IT vendors, or delivery partners.
- Legal Authorities or Third Parties: If required by law or when necessary to protect our rights, property, or safety.
- Business Transfers: In connection with mergers, acquisitions, or business restructuring, with suitable data protection measures.
- Cookies & Similar Technologies
- Types Used: Session cookies (deleted after browser close), persistent cookies (remain longer), and third-party cookies for analytics and advertising.
- Purpose: Enable login and tracking features, understand user preferences, and support marketing function.
- Control: Most browsers allow you to disable or manage cookie preferences. Note disabling cookies may affect site functionality.
- Your Choices & Rights
Depending on applicable regulations (e.g., GDPR, Indian IT rules), you may have certain rights:
- Access your personal data held by us.
- Correct or update your information.
- Request deletion of your data.
- Object to or restrict processing of your data.
- Withdraw consent when processing is based solely on it.
- Lodge complaints with relevant data protection authorities.
To exercise these rights, please contact us using the details below. We may require identity confirmation prior to fulfilling such requests.
- Data Security & Retention
- Security Measures: We implement reasonable administrative, technical, and physical safeguards to protect your data.
- Retention: Personal data is retained for as long as necessary to fulfill service purposes, comply with legal obligations, or resolve disputes. Anonymized or aggregated data may be retained indefinitely for analytics and business continuity.
- International Data Transfer
Your information may be processed or stored in other countries, including where our service providers operate. By using our Services, you consent to such transfers, which may involve differing data protection laws.
- Third-Party Links
Our Services may contain links to third-party websites or services not governed by this Privacy Policy. We are not responsible for their privacy practices, so please review their policies before sharing any personal information.
- Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us to request removal.
- Updates to This Policy
We may update this Privacy Policy to reflect changes in operational practices, laws, or services. We will indicate the date of the latest revision above. Continued use of our Services after updates indicates acceptance of the changes.
- Contact Us
If you have any questions, concerns, or wish to exercise your rights, please reach out to us:
Email: [email protected]
Address: 108, Udyog Vihar Phase 1, Sector 20, Gurugram, Haryana 122016
Phone: +91-8920630221